Find out how accessible our website is, how to report accessibility issues and what to do if you can’t access parts of this website.
Accessibility statement for yes2test.co.uk
This website has been commissioned by Suffolk County Council and run by Capsule Marketing.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
Make your device easier to use
AbilityNet has advice on making your device easier to use if you have a disability or impairment.
This includes how to:
You can translate this website to your preferred language by changing the settings in your browser (such as Internet Explorer, Chrome or Safari).
How accessible this website is
We know some parts of this website aren’t fully accessible. For example, some files may not be suitable for users of assistive technology.
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you as soon as possible.
You can call the number above if you need to talk to us using an interpreter. Find out more about our interpreting and translating services.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact Capsule Marketing at email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out more about our interpreting and translation services, including how to contact us to make a request.
Technical information about this website’s accessibility
Suffolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.
The content listed below is non-accessible.
Non-compliance with the accessibility regulations (website)
We plan to fix these issues by July 2021.
Suffolk County Council have published a disproportionate burden assessment that explains:
Content that’s not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
Many of Suffolk County Council’s older PDFs and other documents may not be suitable for users of assistive technology. This fails WCAG success criterion 4.1.2 Name, Role Value.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, Suffolk County Council do not plan to fix old PDF newsletters that might still be published and accessed through our website.
They planned to fix the top 10% most viewed PDFs and other documents published since 23 September 2018 (plus any essential service documents published previously) by 23 September 2020.
What we’re doing to improve accessibility
Suffolk County Council will continue working towards meeting WCAG level AA for the current version of suffolk.gov.uk and work in partnership with Capsule Marketing to do so for yes2test.co.uk, including:
Preparation of this accessibility statement
This statement was prepared on 6 September 2019. It was last reviewed on 8 April 2021.
A basic accessibility check of yes2test.co.uk was last carried out in April 2021 by Capsule Marketing.
We carried out our testing based on a sample of our most used pages, forms, documents and other media.
We used a combination of methods to check this website, including: